Amazon Relay Requirements for Box Trucks and How to Qualify

Before you can start booking loads on Amazon Relay, your box truck business needs to meet Amazon’s carrier requirements. 

These standards are in place to ensure safety, reliability, and compliance across Amazon’s freight network.

For box truck operators, the process is straightforward once your paperwork and equipment are ready. You’ll need the right operating authority, insurance coverage, and equipment specifications to qualify. 

After that, Amazon verifies your details and grants access to the Relay portal, where you can begin booking loads and short-term contracts.

How Amazon Relay Works for Box Trucks

Amazon Relay works by connecting approved carriers directly to Amazon Freight through its online portal and app.

Instead of relying on brokers, box truck operators can log in, see real-time load postings, and book freight instantly. 

For box truck drivers and fleet managers, this means access to local and regional runs, short-term contracts for predictable weekly work, and fast payments through Relay Rewards.

• Local and regional runs between Amazon facilities

• Short-term contracts (blocks) for predictable weekly work

• Fast weekly payments and access to Relay Rewards like fuel discounts

Amazon Relay gives box truck operators a reliable way to stay loaded, reduce deadhead miles, and secure consistent freight across the U.S.

What are the Amazon Relay Requirements for Box Trucks

Before you can book box truck loads on Amazon Relay, you need to meet Amazon’s carrier qualifications. These requirements ensure safety, compliance, and reliable service:

• Operating Authority – Active DOT and MC numbers (usually 180+ days old).

• Safety Rating – Satisfactory or “Not Rated” FMCSA safety status with compliant BASIC scores.

• Insurance Coverage – Minimum $1M auto liability, $100K cargo, and $1M general liability.

• Equipment – 26′ (or 16′) dock-high box truck with a working lift gate.

• Drivers – CDL if required by weight; all drivers must pass Amazon’s background check.

Once these requirements are met, you can apply online through Amazon Relay’s portal.

After approval, you’ll gain access to the load board, the Relay driver app, and contract opportunities nationwide.

Meeting these standards is the first step to unlocking consistent freight and building long-term success with Amazon Relay.

How to Qualify and Get Approved

Getting approved for Amazon Relay box truck contracts is straightforward once your paperwork is in order. Here’s how the process works:

1. Apply Online – Start at the Amazon Relay website and submit your carrier application.

2. Provide Documents – Enter DOT/MC details, insurance certificates, and company info.

3. Amazon Verification – Amazon checks your authority age, safety record, and insurance.

4. Complete Training – A short online module introduces Relay policies and best practices.

5. Add Drivers & Equipment – Register your box trucks and drivers inside the Relay portal.

Approval usually takes 1–3 weeks, depending on insurance and compliance checks. To speed things up, make sure your FMCSA records match your application exactly and that your insurance agent files proof of coverage on time.

Once approved, you’re ready to book loads and explore contracts in the Relay system.

Benefits of Amazon Relay for Box Truck Carriers

For many carriers, Amazon Relay has become one of the most reliable ways to keep box trucks loaded.

Beyond simple load access, the platform offers advantages that help both owner-operators and fleets operate more efficiently and profitably.

• Steady Freight Access – With Amazon’s nationwide network, there’s always freight moving. Box truck operators can find local and regional runs daily without relying on brokers.

• Predictable Work – Short-term contracts (blocks) let you plan schedules in advance, providing consistent revenue week after week.

• Fast Payments – Amazon pays carriers weekly, which helps small businesses improve cash flow and cover expenses quickly.

• Cost Savings – Through Relay Rewards, carriers gain discounts on fuel, tires, and maintenance—helping lower operating costs.

• Less Deadhead – Many short-term contracts are structured as round-trips, meaning your truck returns to the same facility, reducing empty miles.

Tips from Expert Dispatchers for Box Truck Operators

Experienced dispatchers who manage Amazon Relay every day know the small details that separate successful box truck operators from those who struggle. 

Here are some of the top insights they share:

• Refresh the Load Board Constantly – High-paying loads disappear in seconds. Expert dispatchers monitor the board in real-time to secure the best opportunities.

• Leverage Post A Truck (PAT) – Dispatchers often use PAT to fill return trips and reduce deadhead miles. Proper setup ensures your truck is matched with the right freight automatically.

• Protect Your Performance Score – Dispatchers track on-time performance, app usage, and acceptance rates closely. A strong score unlocks early access to premium contracts.

• Plan Around Peak Seasons – Prime Day, Q4 holidays, and regional surges mean more freight at better rates. Dispatchers strategically position trucks near high-volume hubs during these times.

• Stay Ahead on Compliance – Insurance, DOT records, and truck maintenance must always be up to date. Dispatchers help carriers avoid delays or disqualification.

• Focus on Profitable Lanes – Rather than chasing every load, expert dispatchers guide operators toward lanes and contracts that maximize revenue per mile.

Working with the best Amazon Relay dispatchers means box truck operators can focus on driving while relying on expert planning, compliance management, and load optimization to stay profitable.

FAQs About Amazon Relay for Box Trucks

1. What size box truck do I need for Amazon Relay?

Amazon Relay requires a dock-high box truck, typically 26′ (or 16′ in some cases) with a working lift gate. Smaller trucks and cargo vans are not eligible.

2. How long does it take to get approved for Amazon Relay?

Approval usually takes 1–3 weeks once you submit your application, insurance, and

documents. Delays can happen if your FMCSA records don’t match or insurance isn’t filed correctly.

3. Do I need a CDL to drive a box truck for Amazon Relay?

A CDL is required if your box truck’s GVWR exceeds 26,000 lbs. For lighter trucks, a non-CDL license may be acceptable, but all drivers must pass Amazon’s background check.

4. How much insurance do I need for Amazon Relay?

Amazon requires at least $1M in auto liability, $100K in cargo coverage, and $1M in general liability. Insurance must be active and filed with FMCSA.

5. Is Amazon Relay profitable for box truck operators?

Amazon Relay can be profitable, especially if you combine load board monitoring, Post A Truck, and short-term contracts. Many carriers maximize profits by reducing deadhead miles and working with experienced dispatchers.