How we Handle Amazon Contracts 

Contract Acquisition: We continuously monitor Amazon Relay's Contract Board to identify and bid on available contract opportunities that match your fleet's capacity and capabilities. Our team analyzes load trends and market conditions to secure contracts that provide the best value and profitability.
 

Performance Management: We actively manage and track all performance metrics required by Amazon, such as on-time delivery rates, app usage, and safety compliance. By maintaining high performance scores, we ensure eligibility for future contract opportunities and protect your business from penalties or downgrades.
 

Scheduling & Load Coordination: Once a contract is secured, we handle all aspects of load scheduling and coordination. Our dispatchers plan efficient routes, communicate with drivers, and manage delivery timelines to meet Amazon’s strict requirements. We also ensure that all loads are executed smoothly, minimizing delays and maximizing driver productivity.
 

Contract Compliance: Compliance is crucial in maintaining a successful relationship with Amazon. We make sure your fleet adheres to Amazon’s guidelines, safety protocols, and operational standards. Our team handles all necessary documentation, communication, and reporting to keep your contracts in good standing.
 

Adaptation to Updates: Amazon Relay frequently updates its platform and requirements. We stay ahead of these changes by adapting our processes and providing ongoing training to our team. This ensures that your operations remain efficient and compliant, even as new features and rules are implemented.