Amazon Relay Dispute Management with 99% Success Rate
Suspended, fined, or denied payments by Amazon Relay
Our experts handle your dispute end-to-end, from filing and evidence assembly to appeal writing and proactive follow-up.
When Amazon Relay Flags You, Everything Stops
For small fleets and owner-operators, a single Amazon Relay dispute can throw your entire business off track. The problems come fast and all at once:
Appeals That Go Nowher
Carriers often say: “Amazon ignored my emails.” or “We appealed and got the same copy-paste rejection.
Business Reputation at Risk
A suspension or termination notice can impact insurance rates and scare off brokers who check your safety record.
Damaging Account Performance Scores
Late deliveries, cancellations, or GPS issues drag your score down, making it harder to book future freight.
Lost Access to Premium Loads
No Relay Board Means No Freight. Trucks sit idle while competitors move loads.
Surprise Chargebacks and Fines
Thousands can disappear overnight through deductions you weren’t expecting.
Driver Downtime & Frustration
Drivers lose miles, get restless, and may jump ship if loads don’t flow.
Revenue Freeze
Amazon can hold or even reverse payments on completed trips, choking your cash flow.
The Fastest Way Back to Amazon Relay
Our goal is to minimize your downtime, recover your money, and protect your Amazon Relay relationship, so you can keep your wheels moving and your business earning.
Case Diagnosis:
Every notice is analyzed in detail so we find the true reason Amazon suspended you.
Evidence Assembly:
Our team collects and organizes BOLs, PODs, GPS logs, insurance, and more, exactly the way Amazon requires.
Appeal Writing That Works:
We draft a clear Plan of Action in Amazon’s language, root cause, corrective action, prevention. No fluff, just what gets results.
Filing & Follow-Up:
Submitting the appeal is only half the battle. We track, escalate, and follow up until Amazon responds.
Resolution & Prevention:
Once reinstated, we guide you on preventing future disputes so you stay hauling without interruptions.
Experts Who Know Exactly What Amazon Relay Wants
You don’t need to guess what Amazon wants, struggle with templates, or wait weeks for a reply. We take the entire dispute off your plate and fight to get you reinstated fast.
Why Carriers Trust Our 99% Success Rate
Amazon Relay disputes aren’t won with luck. They’re won with expert preparation, strong evidence, and relentless follow-up. Here’s how we back it up:
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99% Success Rate: Nearly every case we take on results in reinstatement
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Over Thousands of Successful Cases: From single trucks to 50-truck fleets.
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Hundreds of Fleets Back on the Road: With chargebacks overturned, accounts reinstated, and payouts recovered.
“I thought my business was over when Amazon suspended me. Within 2 weeks they had me reinstated and back on the load board.”
Owner-Operator, Texas
“Amazon ignored every email I sent. Their team stepped in, filed the appeal the right way, and I was hauling again in 1 week.”
Small Fleet Owner (5 trucks), Georgia
“We lost thousands to a chargeback we didn’t deserve. They pulled the right evidence together, fought the case, and Amazon refunded us.”
Dispatch Service, Florida
“My insurance was active but Amazon still suspended me. After weeks of frustration, they fixed it and had us reinstated in just three days.”
Fleet Owner, California
“Every day suspended was costing us drivers and money. Their appeal was professional, on point, and got us reinstated faster than I expected.”
Fleet Manager, Illinois
Ready to Get Back on the Road?
Every day your Amazon Relay account is in dispute means lost loads, lost revenue, and restless drivers. You don’t have to fight Amazon alone, and you don’t have to wait.
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With our 99% success rate in handling suspensions, chargebacks, performance marks, and payment disputes, we know how to get carriers reinstated quickly and professionally.
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Don’t let downtime cost you another dollar.